Some of your staff will be doing work that carries a greater than average exposure to certain types of ethical risk – conflicts of interest or client confidentiality for example. In such circumstance, it makes sense to support them with clear guidance on that ethical risk, tailored to the job they’re performing.
Having worked closely with underwriters, claims teams and broking people for many years, I’m able to combine that insurance experience with the practicalities of business ethics to equip your people with clear guidelines that make sense. I often work with internal communications people on strategies to put those ethical concerns front of mind and to keep them there.
Widely acknowledged for the relevance and practicality of my advice and course material, I can provide you with structured, well thought through guidance for handling ethical ‘hot spots’.
Duncan is an independent adviser on business ethics, with a particular focus on the insurance and financial planning sectors. He worked in insurance for 18 years and has been an ethics adviser for 11 years. He's a Chartered Insurance Practitioner.