Articles and Papers

Papers

‘Price Optimisation for Insurance: Optimising Price; Destroying Value?’ – CII Thinkpiece – March 2016 – link

‘Big Data: a Conversation’ – CII Research Report – September 2015 – link

‘The Digital Panopticon and the New Power of Data’ – CII Thinkpiece – February 2015 – link

‘Your Practical Guide to the Code of Ethics’ – CII  – May 2014 – link

‘Ethical Culture: a practical guide for small firms’ – CII Guidance Series – September 2013 – link

‘Trust, Motivation and Ethical Culture’ – chapter in CII Paper ‘Protecting the Public’ – April 2013 – link

‘The Need to Know: Transparency and Confidentiality in Insurance’ – CII Thinkpiece – April 2012 – download

‘Discover Professionalism’ – CII Papers in Professionalism – November 2011  – download

‘Culture and Ethics – a new Crucible for Regulatory Thinking?’ – CII Thinkpiece – January 2011 – download

Articles

‘All Seeing Eye’ – the CII Journal – February 2015

‘Calling Time on Bad Behaviour’ – the CII Journal – June 2014

‘Completing your Ethical Journey’ – the CII Journal – April 2012

‘Colouring in the Grey Areas’ – the CII Journal – December 2011

‘The 3-D Duty’ – FS Magazine – November 2011 – download

‘An Opportunity to be Equal – the CII Journal – October 2011

‘The Ethics of Service’ – FS Magazine – September 2011 – download

‘Trust is a Must’ – the CII Journal – August 2011

‘Shared Interests’ – FS Magazine – July 2011

‘Putting your Client First’ – the CII Journal – June 2011 – download

‘The Only Way is Ethics’ – FS Magazine – May 2011

‘Raising the Ethical Bar’ – the CII Journal – April 2011

‘A Question of Ethics’ – FS Magazine – March 2011

‘A Question of Ethics’ – the CII Journal – February 2011 – download

2009

‘Bringing Ethics to Life’ – the CII Journal – December 2009

‘Corruption and Climate Change’ – ClimateWise Newsletter – December 2009

‘Ethics – a member writes’ – the CII Journal – April 2009

2008

‘Fighting the Good Fight’ – the Post Magazine – 4th September 2008

2007

‘Responsibility Riddle’ – the Post Magazine – 15th March 2007