The ‘Ethics and Insurance Claims’ briefing
an in-house workshop at a competitive fee
What’s it about?
Claims departments are changing. New practices are emerging from the many new tools that claims people now have at their fingertips. Yet established practices are also being questioned, with some critical assessments made of ‘how things get done round here’.
If the way in which claims are handled says a lot about the values of your firm, then what sort of message is your claims function sending out? It isn’t just claimants listening and judging how much integrity and fairness they’ve experienced; the regulator is listening to.
This briefing guides you through the key ethical issues and processes that claims functions need to tune into. It will help ensure that an in-house review or a business planning process has the right scope and focus. It can also inform your assessment framework for the new ‘Senior Insurance Managers Regime’.
What it covers…
- Information asymmetry
- Compensatory justice
- Conflicts of interest
- Ethical Culture
- Suppliers and due diligence
…and other issues as fit your needs. The briefing can easily be adapted to explore any of these issues in greater depth.
Who should attend?
This is a briefing that people from claims, fraud, human resources and compliance will find useful. It lasts two hours, takes place at your office and is competitively priced.
Other Ethics Briefings
The full range of Ethics Briefings is here.